Rewards Terms & Conditions
We want to reward all of our existing and future customers for showing their loyalty to Jucce E-liquids. We will continue to offer great products, coupled with free standard UK delivery and great service but we know that our customers deserve to be rewarded for continuing to spend their money with us. Here is our reward points programme where, subject to any promotional offering, every pound you spend with us is rewarded with 5 points. These points will accumulate automatically and can be used against future orders on our website. Read below our rewards club terms & conditions to ensure you get the most out of this programme.
- All new customers signing up to an account upon or after their first purchase from 1stOctober 2021 will be automatically enrolled into the rewards points programme. Customers who opt for guest checkout will only be enrolled when they opt to open an account.
- All existing customers who sign up will be enrolled into the reward points programme.
- Without an account, you cannot collect points.
- During promotional periods, additional points stated will be applied.
- Subject to promotional period, when you place an order you will receive 5 points for every full £1 you spend on eligible products (delivery costs not included). For example, if you spend £25.99, you will earn 125 Loyalty Points.
- Look out for special events where you can earn extra points, e.g. refer-a-friend (when available), your birthday (subject to correctly completed profile), and leaving product reviews. Please see the specific terms below.
- Existing and new customers are eligible to join and benefit from the rewards programme.
- Reward Points will not be earned and/or rewarded if orders are purchased using store credit.
- The Jucce Rewards Club programme is only applicable to the vape-jucce.com website from 21st October 2021.
- Every customer who registers/ or has an account is automatically enrolled into the loyalty scheme and will be able to begin accumulating Reward Points.
- You can only acquire or use Reward Points when you are logged in to your account at vape-jucce.com. Not being logged-in means no Reward Points can be earned and added to an account.
- Only one account is allowed per customer.
- Any Reward Points allocated are personal to the account holder and cannot be transferred to any other person/account nor exchanged for cash.
- Galaxy Connect is not liable for Rewards Points or loyalty scheme accounts that have been misused by the account holder.
- It is the account holder’s responsibility to ensure that they are correctly logged in to vape-jucce.com when placing an order.
- Guest checkout accounts are not eligible for Reward Points.
- Reward Points will not be applied retrospectively.
- Reward Points will be cancelled or deducted should any items be returned to us or where a refund is requested.
- The number of Rewards Points you have accumulated can be checked within your account under ‘Reward Points’.
- You can choose to spend your Reward Points on the ‘final checkout’ page under the section marked ‘Redeem Reward Points’.
- The points you earn from the order relates to the end price you pay.
- You will be rewarded with 5 Reward Points for every whole £1 that you spend in a single order (excluding any delivery fees paid).
- The redemption value per 5 Rewards Points awarded is 5p. These points can only be redeemed on future orders.
- Jucce Rewards sign-up points awarded is only for new customers.
- Existing customers of Jucce before 1stOctober 2021 will be automatically enrolled into the Rewards programme. These customers can choose to opt out by emailing info@vape-jucce.com.
- Jucce Rewards Club account holders will be awarded reward points when successfully posting a product review on vape-jucce.com.
- Any other eligible and qualifying discounts can and will be applied before reward points can be redeemed.
- The scheme is for UK customers only.
Galaxy Connect reserves the right to:
flag up, suspend or delete any account where the account holder is deemed to be abusing the Rewards Points scheme in any way. This includes but is not limited to setting up duplicate accounts at vape-jucce.com.
amend the value of Rewards Points that you can accumulate as well as the redemption value of these points.
change the terms and conditions of the loyalty programme at any time without prior notice.
at any time without notice, end the scheme or decline any issue of membership.