MAX DISPOSABLE PODS

What are Jucce MAX Disposable Pods?

Jucce MAX Disposable Pods are ready-to-use vaping devices filled with e-liquid and designed for convenience and ease of use. Each pod offers a single, seamless experience without the need for refilling or recharging—simply use it and dispose of it responsibly once done.

How long does a Jucce Bar MAX pod last?

The lifespan of a Jucce Bar disposable pod will vary based on your vaping habits. Given that each pod provides up to 600 puffs, the duration it lasts can range significantly

• Frequent Vapers: For those who vape regularly throughout the day, a pod could last a few days.
• Occasional Vapers: For users who vape less frequently, a single pod might last for a couple of weeks.
• Infrequent Vapers: For those who only vape occasionally, a pod could stretch even further, potentially lasting several weeks.

What flavours are available for Jucce MAX Disposable Pods?

Jucce MAX Disposable Pods come in a range of delicious flavours in a new 9mg nicotine strength. The line-up includes a variety of options to suit any preference, including Grape Bubblegum, Blue Razz Strawberry, Blackcurrant Ice, and more, providing a rich and enjoyable vaping experience.

Can I refill Jucce Bar MAX Disposable Pods?

No, these vape pods are pre-filled with 2ml of high-quality e-liquid and are not refillable. When the e-liquid runs out, simply switch to a new disposable pod to continue vaping.

Can I use Jucce MAX Disposable Pods with any vaping device?

Jucce MAX Disposable Pods are designed exclusively for use with a Jucce Bar device. They are not compatible with other vaping devices and should only be used as intended to ensure optimal performance and safety.

What type of coils do the disposable pods use?

Each disposable pod contains a mesh coil with a resistance between 1.1 and 1.4 ohm. Mesh coils are a long-lasting type of coil that provide even heating and pure flavours from your e-liquid.

Where can I buy replacement pods for my Jucce Bar?

Replacement pods can be purchased from the same retailers where Jucce Bars are sold or directly from the Jucce Bar website.

What are your delivery options?

We offer two delivery options:

1. Free Standard UK Delivery: This option uses Royal Mail and typically takes 3-5 working days.
2. Premium Delivery: For those needing their items sooner, we offer a Premium Delivery service that takes 1-2 working days, at an additional cost of £5 per order.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number. You can use this number on the Royal Mail website to track your order’s progress. For Premium Delivery orders, additional tracking details will be provided to closely monitor your delivery.

Is the Premium Delivery worth it?

If you need your items quickly, our Premium Delivery service is an excellent option. It ensures your order is prioritised and delivered within 1-2 working days, making it ideal for last-minute purchases or urgent needs.

Can I get free delivery for Premium Services?

Our free delivery offer applies only to the Standard UK Delivery option. Premium Delivery, providing expedited shipping, incurs a fee of £5 per order to cover the additional costs associated with faster delivery times.

What should I do if my order hasn’t arrived within the expected timeframe?

If your order hasn’t arrived within the expected delivery window, please check the tracking information provided in your dispatch email. If the tracking does not clarify the delay, please contact us with your order details, and we’ll investigate the matter with Royal Mail to resolve it as soon as possible.

Do you deliver on weekends?

Yes, Royal Mail does deliver on Saturdays, but there is no Sunday delivery. For orders placed with Premium Delivery aiming for a 1-2 working day arrival, if dispatched on a Friday, the order might not arrive until Monday or Tuesday.

What happens if I’m not home to accept the delivery?

If you’re not home, Royal Mail may leave a card with instructions on how to collect your package from a local delivery office or arrange a redelivery at a more convenient time. In some cases, they may leave the package with a neighbour or in a safe place, if possible.

Remember, the key to a smooth delivery experience is to provide accurate and complete shipping information when placing your order and to monitor the tracking information provided.

What happens if my package is damaged upon arrival?

If you receive a damaged package, please contact us immediately. We will need photographic evidence of the damage to assess the situation and provide you with a replacement or a refund as appropriate. Do not dispose of the packaging or contents, as they may be required for inspection by the delivery service.

Can I change my delivery address after placing an order?

If you need to change your delivery address after placing an order, please contact us as soon as possible. We can update the address if the order has not yet been dispatched. Once an order is shipped, we are unable to redirect it.

Are there any areas in the UK where delivery might take longer?

Deliveries to remote parts of the UK, such as the Scottish Highlands, Northern Ireland, or the Channel Islands, may take longer than the general 3-5 working days for Standard Delivery or 1-2 working days for Premium Delivery. Please allow extra time for delivery to these areas.

What if I want to send items to multiple addresses?

To send items to multiple addresses, you must place separate orders for each different delivery address. This ensures that your items are dispatched and tracked correctly to each location.

Is my package insured during transit?

Yes, all packages are insured during transit up to the value provided by the selected Royal Mail service. For higher-value items, consider using our Premium Delivery option, which may offer enhanced insurance coverage.

Can I cancel my order once it has been dispatched?

Once an order has been dispatched, we cannot cancel it. However, you can return the order to us once it has been delivered to you, by our returns policy. Please refer to our Returns FAQs for more information on how to process a return.

How are delivery times affected during holidays?

Delivery times may be extended during public holidays due to increased volume and reduced operation hours by Royal Mail. We advise placing orders well in advance during the holiday season to ensure your items arrive when needed.